Effective Date: 05/08/2025

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Who We Are

Birdbrain Gifts is a UK-based business selling hand-poured candles, home décor and related items through our website.

We are committed to protecting your privacy and handling your data responsibly.

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What Information We Collect

When you place an order or interact with our site, we may collect:

• Your name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely via third-party providers)

• Order details

• Any other information you provide voluntarily

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How We Use Your Information

We collect this information to:

• Process and ship your orders

• Communicate with you (e.g., order updates or support)

• Send marketing emails (only if you opt-in)

• Improve our services and website

• Comply with legal requirements

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Sharing Your Information

We do not sell your personal data. We only share your information with:

• Payment providers (such as Wix Payments, Stripe, or PayPal)

• Website hosting platform (Wix.com)

• Delivery carriers (e.g. Royal Mail)

• Email services (for marketing, if you subscribe)

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Cookies

We use cookies to:

• Provide a better shopping experience

• Analyze website traffic

• Remember your preferences

You can control cookies via your browser settings, or our website pop up.

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Your Rights

If you live in the UK (unfortunately we only ship to the UK currently), you have the right to:

• Access the personal data we hold about you

• Request that we correct or delete your data

• Withdraw your consent at any time

• File a complaint with the ICO (Information Commissioner’s Office)

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To request access or changes to your data, contact us at: birdbrain_gifts@hotmail.com

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Data Retention

We keep your data only as long as necessary for legal, tax, or business purposes — typically no longer than 6 years.

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Data Security

We use encryption, secure servers, and trusted third-party services to protect your personal information. Payments are processed securely and we do not store your payment details.

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Contact Us

If you have any questions about this Privacy Policy, please contact:

BirdBrain Gifts
Email: birdbrain_gifts@hotmail.com
 

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here, with the effective date listed at the top.